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User profiling
Choose users from the WhatUsersDo panel that match your target market For consumer sites, this can include interests (e.g. skiing, computer games), online behaviour (e.g. Facebook member, browsing history) or demographic criteria (e.g. household income, family status).

For B2B sites, examples of targeting include small business owners, teachers, graphic designers and project managers.
Multiple logins
Invite colleagues to your WhatUsersDo account and share user insights.
Advanced profiling
Screen our panel by setting them a pre-qualifying question.
User profiling
Choose users by Country, Age, Gender and Socio-economic Group.
Tag videos
Add "tags" to specific issues within videos and export them into reports.
Download videos
Download MP4 videos for use in offline presentations.
Download clips
Download clips of important events within videos for offline viewing.
Training
Want to know what to test? How to write a task? How to get more out of your testing? - that's what our training is for.
Helpdesk
We are here to help. Help desk is open: Monday to Friday 09.30 - 17.30 (UK time). Click here to contact support.
Dedicated Account Manager
Choose one of our insight packs and we will assign you a dedicated account manager. Perfect for making your testing achieve maximum results.
See our insight packs.
Dedicated Account Manager
Choose one of our insight packs and we will assign you a dedicated account manager. Perfect for making your testing achieve maximum results.
Expert Insight
Expert Insight is where one of our usability experts views your results and places all the issues - both good and bad - into a full report with categories of High, Medium and Low priority. If you'd like this service, contact us about Enterprise Pricing.
Expert Insight
Expert Insight is where one of our usability experts views your results and places all the issues - both good and bad - into a full report with categories of High, Medium and Low priority.
Response Time
Maximum time it will take to get a first response to your enquiry.
Working hours are: Monday to Friday 09.30 - 17.30 (UK time)
Large credit packages
Credits are valid for 12 months and are available upon invoice payment:

50 credits for £1,350 (save 10%)
100 credits for £2,600 (save 13%)
200 credits for £5,000 (save 17%)
500 credits for £11,500 (save 24%)

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User filtering on-demand
Select users from the WhatUsersDo panel that match your target market

For consumer sites, this can include interests (e.g. skiing, computer games), online behaviour (e.g. Facebook member, browsing history) or demographic criteria (e.g. household income, family status).

For B2B sites, examples of targeting include small business owners, teachers, graphic designers and project managers.

Ideal for a single user or team that wants to share the service, but doesn't want to have to get the credit card out every time. Once you've bought your pack you can use as many or as few as you want giving you the flexibility to test quickly and easily whenever you need it. New - test your mobile app or website.


  Small User Experience Test pack Medium User Experience Test Pack Large User Experience Test Pack Pay As You Go User Experience Testing
Credits (1 credit = 1 user video) 10 20 30 40
Advanced Profiling User Experience Testing - user profiling included Included as standard
User Profiling
Tag Videos
Download Videos
Download Clips
Helpdesk
Response Time 72 hours 72 hours 72 hours 48 hours
Expert Insight No No No No
  Get Started Test Pack Get More Test Pack Get Serious Test Pack Get Everything Test Pack

All prices are exclusive of VAT
Invoice terms: Invoices payable on 30 days from date of invoice
Full terms and conditions