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WhatUsersDo is now part of the UserZoom Family!

The world's most complete UX Research solution


Our platform helps you understand how your customers engage with your website or product

This is how it works:

1. Get on-demand videos of your customers using your website or app and speaking their thoughts

2. Identify bugs and conversion killers on your key customer journeys

Our solutions »

3. Use these insights to improve customer experience and grow, optimise and scale your business

Customer success stories »

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The WhatUsersDo platform makes looking through the videos and analysing them simple. It’s easy to make UX testing via the platform a part of our whole process.

Andy Curry

Andy Curry, Head of UX and Design, Branded3


WhatUsersDo has allowed us to quickly obtain feedback directly from users in different markets and with different backgrounds, as early as the prototyping stage.

Tom Waterfall, Head of CRO, Lost My Name


In terms of utility it’s priceless.

It means I can talk to customers without having to leave my desk, and you can get feedback straightaway.

Matt Curry, Head of eCommerce, Lovehoney


Test with your customers in the UK, USA, France, Germany, Netherlands and beyond

Choose from our audience of over 30,000 people, or use your own