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Basic Service Quick Start Guide

UX Testing has the answers

WhatUsersDo is a powerful new way to quickly and efficiently test, research, enhance and improve any aspect of your website, application or digital marketing.

3 Simple Steps

Start a UX Test

1. Set tasks

Decide what you want to test on which devices and set tasks for users to follow

2. Select users

Select your test participants (or 'users') according to your chosen criteria

3. View results

Watch recordings of users completing your tasks & listen to their spoken thoughts

Discover the power of UX testing with a 7-day trial of WhatUsersDo

Discover the power of UX testing with a 7-day trial of WhatUsersDo


Make a big step towards understanding your customers with a full-featured free trial of our UX testing and analysis platform

What can I test ?


You can test or research virtually anything - your live website, a prototype, a competitors' website, your next email campaign or an App.

Across Desktop, SmartPhone and Tablet devices.

All of your test results are stored securely for you to review at any time. You can download, edit or share them with others and even mark significant moments within the video for reference.

Who are the test participants?


We have recruited a large panel of regular internet users from all kinds of backgrounds and guarantee the quality of your results so you don't ever need to worry about recruiting suitable candidates.

You can test in 5 countries: UK, USA, France, Germany and the Netherlands.

We don't enlist 'professional' testers – just regular internet users who successfully complete our selection process. They use their own devices in their own environment so that you get real feedback from real users in real life situations.

What are the benefits?

The user experience is the most important aspect of your website.

On the internet, your customer is king and if you don't measure up to their expectations, customers will leave your website and they won't come back. Conversely, if you provide your customers with a great user experience they will stay longer, spend more and more often, and recommend you to others.


  • Increased conversion rates
  • Increased customer spend
  • Increased customer retention
  • Increased customer satisfaction
  • Increased brand loyalty
  • Increased customer recommendation
  • Increased click through rates on paid advertising
  • Increased response to customer communications
  • Reduced development costs
  • Reduced customer cost per acquisition
  • Reduced customer support costs
  • And much, much more ...